What you can expect
ETA delivers a clear, bespoke arc from diagnosis to durable change. Each phase is designed around your specific business situation, culture, and team dynamics.
Structured three-phase approach:
Phase 1: Alignment & Diagnostic
Goal: Establish a data-based baseline and aligned focus.
We align on the goals and intended outcomes for the session, unpack and test the key stakeholders’ hypotheses, and run a diagnostic tailored to the POWER framework through structured one-on-one interviews.
Outcome: Novel, synthesized insights about team effectiveness — and an agenda explicitly tied to where the team can unlock the most value.
Phase 2 — ETA Performance Session(s)
Goal: Facilitate live executive-team sessions tackling the most important topics.
We build connection, energy, and trust at the start; share the diagnostic to create a common language and shared baseline; facilitate modules at the nexus of the team’s goals and diagnostic results; and run case studies tied to the specifics of the business — “running water through the pipes” to bring the work to life.
Outcome (examples, depending on team needs): Alignment on core enterprise priorities · clarity on decision rights · increased trust, candor, and collaboration · tactical fixes and norms to lift productivity · new capabilities such as innovation and storytelling.
Phase 3 — Accountability & Reinforcement
Goal: Drive lasting, sticky impact.
We cement takeaways with a codified recap and shared commitments, advise individual executives directly on how they’re role-modeling new behaviors, and measure change and follow-through via surveys and pulse checks.
Outcome: Sustained momentum, executives held accountable to their commitments, and follow-through on the actions that drive results.
Every phase is led by a ghSMART team with the business depth of a strategy firm and the relationship insight of an executive coach.
